Privacy Policy

TOMO JAPAN Co., Ltd. ("the Company") regards the proper handling of customers' personal information as an important responsibility and protects it in accordance with the following policy.

1. Definition of Personal Information

In this policy, "personal information" means information such as a name, address, phone number, email address, or other information that can identify a specific individual.

2. Information Collected and Purpose of Use

The Company collects personal information to the extent necessary for responding to inquiries, providing services, preparing estimates, corresponding with customers, and coordinating with partner professionals, and uses it for the following purposes.

Confirming the content of inquiries and replying
Suggesting and providing services, and explaining fees
Necessary business communication and coordination
Sharing necessary information when coordinating with partner professionals

3. Provision to Third Parties

Except as required by law, the Company will not provide personal information to third parties without obtaining the individual's prior consent. When coordinating with partner professionals, only the minimum necessary information is shared within the scope of the purpose of use.

When providing personal information to a third party located in a foreign country, the Company will, in accordance with applicable laws, obtain the individual's prior consent and provide information on the name of the destination country and the measures taken by that third party to protect personal information.

4. Security Management

The Company takes necessary and appropriate security measures to prevent unauthorized access to, and the loss, destruction, alteration, or leakage of, personal information.

5. Requests for Disclosure, Correction, or Deletion

If an individual requests the disclosure, correction, suspension of use, or deletion of their personal information, the Company will verify the individual's identity and respond promptly to the extent reasonable in accordance with applicable law.

6. 6. Operator Information and Contact

The operator's details and the contact point for complaints and inquiries about the handling of personal information are as follows.

Operator: TOMO JAPAN Co., Ltd.
Representative: Yang Weishui, Representative Director
Address: Shin-Yokohama Daisan Tosho Bldg, 3-9-5 Shin-Yokohama, Kohoku-ku, Yokohama, Kanagawa 222-0033, Japan
Contact: Email info@tomo-japan.co.jp

7. Revisions to This Policy

The Company may revise this policy without prior notice in response to changes in law or business. Any revisions take effect once posted on this page.

Established: June 28, 2026 / Last updated: June 28, 2026