Legal Notice
Act on Specified Commercial Transactions
The following information is disclosed in accordance with Article 11 of Japan's Act on Specified Commercial Transactions. This page is a legally required disclosure of business operator information in Japan.
| Seller | TOMO JAPAN Co., Ltd. |
|---|---|
| Operations Manager | Yang Weishui |
| Address | Shin-Yokohama Daisan Tosho Bldg, 3-9-5 Shin-Yokohama, Kohoku-ku, Yokohama, Kanagawa 222-0033, Japan |
| Phone | Inquiries are handled by email. A phone number will be disclosed without delay upon request. |
| info@tomo-japan.co.jp | |
| Price | We provide an individual estimate based on your specific needs, and send you the total amount (including consumption tax) by email before work begins. |
| Additional Fees | Bank transfer fees, and actual costs when work is outsourced to partner professionals (all explained in advance). |
| Payment Method | Bank transfer |
| Payment Timing | An invoice is issued after the work is completed. Please pay by bank transfer by the due date stated on the invoice. |
| Service Delivery Timing | Once we confirm your application and payment, services begin at a time we notify you of separately. |
| Cancellation / Refund | Cancellation before work begins is free of charge. If you cancel after work has begun, we charge a fee corresponding to the work already performed and do not charge for any work not yet started. Fees for services already completed are, by their nature, non-refundable. |