Communication Support Request

1 Request 2 Details 3 Review

STEP 1

First, tell us what contact you need

You do not need to know which plan to choose. After reviewing your request, TOMO will advise the right one.

Who should we contact? Required

Hospital / Clinic City Office / Government Landlord / Property Manager School / Education Telecom Company Delivery / Logistics Shop / Service Other

Immigration, residence status, and visa procedures or filings are the exclusive work of gyoseishoshi (certified administrative procedures specialists) and cannot be handled by TOMO. If needed, we will refer you to partner specialists.

How many places need to be contacted? Required About how many contacts do you expect?

What would you like TOMO to do? Required

By when should we make contact? In which language would you like the report?

Plan you are considering The plan you clicked from is only a reference. TOMO will advise the final plan and fee after reviewing your request.

Reference plan A reference plan appears as you fill in the form. TOMO will advise the final plan and fee after reviewing your request.

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STEP 2

Contact details and specifics

Here we organize what to tell the other party, what to confirm, and what TOMO may decide on the spot.

Contacts

If several organizations are involved, you can add more contacts as needed.

What is the situation?

What should we confirm with the other party?

You can list up to 5 points to confirm.

What outcome are you hoping for? Required

What TOMO may confirm on the spot

The other party may offer alternatives during the call. Tell us what TOMO may accept on the spot on your behalf.

If your first choice is not available, is there an alternative? For the items below, TOMO will not decide on the spot and will check with you first.

An extra charge would apply Changing the date or time A cancellation fee would apply Important contract or cancellation matters Accepting refund conditions Sharing new personal information Other

Important contract or cancellation matters and acceptance of refund conditions are always confirmed with you in advance (these two items cannot be changed).

Fill in only if needed

Do not enter passwords, PINs, credit card details, SMS verification codes, or similar information.

Name on record Reservation number Order number Customer number Member number Other reference number

Related materials

If you have related materials, you can send them by the method we provide after your request is received. Please share only materials needed for this request.

This site does not currently offer secure file upload. Do not send passwords, verification codes, or similar information.

Your information

Name Required Email Required Phone (optional) Preferred contact method LINE / WeChat ID (optional)Contact via LINE or WeChat uses services operated by overseas providers (see our Privacy Policy for details).

STEP 3

Review your request

No charge is incurred when you submit. After reviewing your request, TOMO will advise the plan and fee.

No charge is incurred when you submit. Payment instructions follow once your request and the fee are confirmed.

REQUEST RECEIVED

We received your request

TOMO will review it and advise feasibility, the right plan, and the fee.

1. TOMO reviews your request 2. Plan & fee proposal 3. Your confirmation 4. Payment 5. Phone call 6. Result report

No charge has been incurred by submitting. We review requests and reply in order during business hours.

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SUBMISSION ERROR

The request could not be sent

Your request could not be sent, possibly due to a network issue. Your input has been preserved. Please try again in a moment.

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Send your phone call request,
clearly organized.

First, tell us what contact you need

Contact details and specifics

Contacts

What should we confirm with the other party?

What TOMO may confirm on the spot

Fill in only if needed

Related materials

Your information

Review your request

We received your request

The request could not be sent

Not sure about the details?
Just send what you know for now.

Send your phone call request,clearly organized.

First, tell us what contact you need

Contact details and specifics

Contacts

What should we confirm with the other party?

What TOMO may confirm on the spot

Fill in only if needed

Related materials

Your information

Review your request

We received your request

The request could not be sent

Not sure about the details?Just send what you know for now.

Send your phone call request,
clearly organized.

Not sure about the details?
Just send what you know for now.